E-Grocery Bigbasket Admits To Customer Data 'Breach' By CIOReviewIndia Team

E-Grocery Bigbasket Admits To Customer Data 'Breach'

CIOReviewIndia Team | Monday, 09 November 2020, 05:01 IST

  •  No Image

The leading online food and grocery store, BigBasket, on 10th November, admitted to a potential breach of the customer data and also said that it was assessing the extent.

A statement released said, “A complaint with the Bengaluru Cyber Crime Cell has been launched and we intend to pursue for bringing the culprits to book.”

Though, Cyber Cell did not confirm about complaint receiving.

BigBasket is funded by Chinese e-commerce giant Alibaba group, the Mirae Asset-Naver Asia Growth Fund and the British government-owned CDC group.

The firm claimed, “Customer confidentiality is vital and we don’t store their financial data, which include credit card numbers and are confident about the data security.”

After that, BigBasket claimed it has a robust information security framework, which is maintains only email ids, phone numbers and order details like address, which might have been accessed.

The third part cyber intelligence from the United States Cyble, claimed in its official blog on Saturday that though the alleged breach took place on October 14, it detected it on October 30, validated it on October 31 and informed BigBasket on November 1.

BigBasket delivers services in 25 cities and towns in India, offering delivery of 18,000 products from 1,000+ brands in a year.

A blog by Cyble said, “Online shopping for food and groceries surged shoot since April because of the COVID pandemic lockdown and restrictions like social distancing and pandemic scare.”

The blog added, “Amidst of dark web monitoring, our research team found the database of Big Basket for sale in a cyber-crime market for $40,000.”

It is estimated the user database is about 20 million, with names, email ids, password hashes, pin, contact numbers, addresses, date of birth, location and IP login addresses.

CIO Viewpoint

Analytics for Retail E- Commerce

By Arasu Shankher, CTO, eShakti.com

Digitalizing Legacy IT

By Milan, CIO, Wabco

CXO Insights

E-commerce and COVID-19 Wake-Up Call

By By Manjula Muthukrishnan,Managing Director,Avalara Technologies Pvt Ltd & Venkat Nott,Founder & CEO,Vinculum Solutions Private Limited

Artificial Intelligence enabling retailers...

By Arish Ali, Co-founder and President, Skava

The Journey to an Omni - Channel E - Commerce...

By Shanu Singh, SGM & Head- eCommerce & Digital Transformation, Godrej & Boyce Mfg. Co. Ltd

Facebook